Payment Policy

Last updated: 2026-07-11

This payment policy applies to the website, products and services offered under the brand WAAPI, operated by WAAPI (“we”, “us”, “our”). By accessing or using our services you agree to this payment policy. If you do not agree, please discontinue use of the services.

1. Accepted methods

We accept payment through the methods displayed at checkout, which may include UPI, credit/debit cards, net banking and wallets, processed by PCI-DSS compliant payment gateways. We never store your full card number or CVV on our servers.

2. Pricing & taxes

Prices are shown in the currency indicated at checkout and are exclusive of applicable taxes (including GST in India) unless stated otherwise. Tax invoices are issued to the billing details on your account — keep them accurate.

3. Subscriptions & auto-renewal

Subscriptions renew automatically at the end of each billing cycle unless cancelled beforehand. Where you have authorised a mandate/token for recurring payment, the renewal amount is charged automatically per the mandate terms; you can revoke the mandate at any time from your panel or your bank.

4. Usage charges & wallet

Usage-based charges (for example per-message fees) are debited from your prepaid wallet or billed per your plan. Keeping the wallet funded is your responsibility; services may pause when the balance is exhausted.

5. Failed / pending payments

If a payment fails or remains pending, the order is not activated. Amounts debited by your bank for failed transactions are auto-reversed by the gateway per its timelines. Verified duplicate charges are handled per our Refund & Cancellation Policy.

6. No refunds

All completed payments are final and non-refundable as set out in the Refund & Cancellation Policy.

Governing law & jurisdiction

This document is governed by the laws of India. For operators in India this includes the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Consumer Protection Act, 2019. Where we serve customers in other jurisdictions, we honour applicable local requirements including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) to the extent they apply. Courts at our registered place of business have exclusive jurisdiction, subject to any non-waivable consumer rights in your country of residence.

Contact us

WAAPI is operated by WAAPI. For any questions about this document, contact us:

Please use the contact options published on this website.